I don’t know what this company’s deal is but they very difficult to work with. I would suggest anyone looking for equipment avoid them.
Terrible customer service, don’t believe any of their ship dates. Sales team doesn’t answer the phone. Just yesterday a salesmanager was working on a form “as we speak” and I still haven’t gotten it. They’ve had it since Thursday, it’s literally two check boxes that say you’re not selling telecom equipment to the federal govt. I’ve got a piece of equipment that’s been down for over a week and I can’t get anyone there two click two check boxes so we can order the parts and have them sent.
Absolutely absurd. Avoid avoid avoid. Can’t wait to have to stay on the phone w someone while they complete the form this morning.